At Coda, we strive to ensure your satisfaction with your ticket purchases. If you have any concerns or issues with your tickets, please review our Returns Policy outlined below.

Ticket Returns and Exchanges:

• All ticket sales are final. We do not offer returns or exchanges on tickets purchased through our website, except in the following circumstances:
  • Event Cancellation: In the event that an event is canceled, postponed, or rescheduled, ticket holders may be eligible for a refund or exchange as determined by the event organizer.
  • Ticket Error: If you believe there has been an error in your ticket purchase (e.g., incorrect ticket type, quantity, or event date), please contact us immediately for assistance. We will review the issue and, if warranted, make arrangements for a refund or exchange.
• Requests for returns or exchanges must be made within 2 days of the ticket purchase date.

Refund Process:

• Refunds, if applicable, will be issued to the original method of payment used for the ticket purchase.
• Please allow 28 business days for the refund to be processed and reflected in your account.

Event Cancellation or Postponement:

• In the event of an event cancellation, postponement, or rescheduling, ticket holders will be notified via email or other contact information provided at the time of purchase.
• Information regarding refunds, exchanges, or alternative arrangements will be provided as applicable based on the circumstances of the cancellation or postponement.

Contact Us:

• If you have any questions or concerns about our Returns Policy or need assistance with your ticket purchase, please contact us at info@coda-conference.com

Changes to the Returns Policy:

• We reserve the right to update or modify our Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.

By purchasing tickets through Coda, you acknowledge that you have read, understood, and agreed to our Returns Policy. If you have any questions or require further clarification, please do not hesitate to contact us.

Thank you for choosing Coda.